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Accessibility Statement

 Last Update: January 10, 2026

At Vyalight, we are committed to ensuring our website is accessible to everyone, including people with disabilities. Accessibility is a key part of our mission to provide a seamless, inclusive, and user-friendly online shopping experience. This statement outlines our accessibility practices, features, rights, and commitments.

1. Commitment to Accessibility

  • Vyalight aims to comply with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, ADA (Americans with Disabilities Act), and Section 508 standards.
  • Accessibility is integrated into all aspects of website design, updates, and content creation.
  • Our goal is to ensure equal access for all users, regardless of ability, device, or technology used.
  • Accessibility is ongoing, and we continually monitor, review, and improve the website to remove barriers.

2. Accessibility Features

Vyalight includes multiple features to make the website usable for all users:

Keyboard Navigation

  • All interactive elements (menus, links, buttons, forms) are navigable via keyboard alone.
  • Provides an alternative for users who cannot use a mouse.

Screen Reader Compatibility

  • The website works with screen readers such as JAWS, NVDA, VoiceOver, and Narrator.
  • All images, icons, and graphics include descriptive alt text.
  • Forms, buttons, and links are labeled to be readable and actionable by assistive technologies.

Text and Font Accessibility

  • Text can be resized without losing content or functionality.
  • Fonts are selected for clarity, readability, and contrast.

Color Contrast and Visual Design

  • Text and background color combinations meet WCAG 2.1 Level AA contrast standards.
  • Important information is not conveyed by color alone.

Form Accessibility

  • All forms provide clear labels, instructions, and error messages.
  • Users can complete forms using assistive technologies.

Captions and Multimedia

  • Video and audio content includes captions or transcripts where possible.
  • Alternative text descriptions are provided for visually impaired users.

Functional and Responsive Design

  • The website adapts to different screen sizes and devices.
  • Mobile and tablet users have accessible navigation, buttons, and forms.

3. Assistive Technology Compatibility

The Vyalight website is specifically designed to support a wide range of assistive technologies to ensure accessibility for all users.

Supported technologies include, but are not limited to:

  • Screen readers such as JAWS, NVDA, and VoiceOver, which read website content aloud for visually impaired users.
  • Voice recognition software, allowing users to navigate and interact with the website using voice commands.
  • Switch devices and alternative keyboards, enabling users with limited mobility to control the website without a mouse or standard keyboard.

Compatibility is regularly tested through both automated accessibility tools and manual testing.

Updates, new features, or third-party integrations are reviewed to prevent creating accessibility barriers.

While we strive for full compatibility, some external plugins or third-party content may have limitations beyond our control. Users encountering difficulties are encouraged to contact our support team for assistance.

4. Mobile Accessibility

Vyalight ensures that the website is fully responsive and optimized for mobile devices, including smartphones and tablets.

Mobile accessibility features include:

  • Touchscreen-friendly navigation, where buttons and interactive elements are appropriately sized for easy interaction.
  • Accessible forms, allowing users to fill out checkout, contact, and account forms using assistive mobile technology.
  • Consistent navigation and content layout, ensuring that menus, search functionality, and product information are easily accessible on small screens.

Mobile users can browse, search, add items to the cart, and complete purchases while maintaining accessibility features such as screen reader support and high contrast display.

We continuously test the website on multiple devices and browsers to maintain accessibility across the widest range of mobile platforms.

5. User Testing and Feedback

Vyalight actively conducts internal accessibility audits and user testing to identify and remove barriers.

Users are encouraged to provide feedback regarding accessibility issues, usability concerns, or suggestions for improvement.

Feedback can be submitted via:

Reported issues are reviewed promptly and may result in:

  • Updates or enhancements to accessibility features, including text alternatives, navigation improvements, or interactive element adjustments.
  • Modifications to website design or content to ensure compliance with accessibility standards.

Users can expect a timely response to accessibility concerns and, where feasible, guidance on how to access or complete website features.

6. Alternative Formats

Vyalight is committed to ensuring that all website content is accessible, even if standard formats are not suitable for a user.

Upon request, we provide website content in alternative formats, including but not limited to:

  • Screen-reader-friendly documents, optimized for users relying on assistive technologies.
  • Text transcripts for audio or video content, ensuring users with hearing impairments can access the information.
  • Large print or simplified text versions of content to aid users with visual impairments or reading difficulties.

Requests for alternative formats can be made via:

Vyalight aims to respond promptly, usually within 2 business days, and provide the requested content in a timely and accessible manner.

Users are encouraged to contact us for assistance in accessing any part of the website they find difficult to use.

7. Accessibility Training

Vyalight staff are trained to prioritize accessibility in all aspects of website design, content creation, and customer support.

Training includes:

  • Inclusive design principles to create content and layouts usable by all visitors.
  • Assistive technology awareness, ensuring staff understand how screen readers, voice commands, and alternative input devices function.
  • Accessibility best practices for maintaining website content, updating features, and troubleshooting issues.

Training is ongoing to ensure all staff remain informed about current accessibility standards and emerging technologies.

This ensures that accessibility is consistently integrated into website updates and customer support interactions.

8. Third-Party Content

Some content on the Vyalight website may be provided by third-party services or embedded platforms (e.g., videos, widgets, payment gateways, maps).

While Vyalight strives to ensure accessibility, third-party content may not fully comply with accessibility standards beyond our control.

In cases where third-party content creates accessibility barriers, Vyalight will:

  • Provide assistance to help users access the content.
  • Offer alternative content or formats wherever feasible.

Users are encouraged to report any accessibility issues related to third-party content so we can work toward a solution.

Vyalight maintains transparent communication regarding limitations and available alternatives for third-party content.

9. Security Measures

Vyalight takes the security of all user data seriously, including information collected through cookies, forms, and other website interactions.

Data Protection Practices Include:

  • SSL Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) technology.
  • Restricted Access: Only authorized personnel have access to sensitive user data.
  • Secure Storage: Data is stored securely to prevent unauthorized access, tampering, or theft.
  • Regular Monitoring: Systems are continuously monitored to identify and prevent potential vulnerabilities.

Third-Party Services: Some website features use third-party services (e.g., payment gateways, embedded content, or analytics tools). While we ensure these services follow security best practices, Vyalight cannot guarantee the security of third-party platforms.

Users are encouraged to use updated browsers, devices, and security software to minimize risk.

10. Children’s Privacy

Vyalight is committed to protecting the privacy of children.

We do not knowingly collect personal information from children under the age of 13.

Accessibility features, content, and interactions on the website are intended for adult users.

In the unlikely event that personal data from a child under 13 is collected inadvertently:

  • The information will be promptly deleted upon discovery.
  • Parents or guardians can request removal of their child’s information by contacting Vyalight via email or phone.

Vyalight’s practices comply with Children’s Online Privacy Protection Act (COPPA) and other applicable U.S. privacy regulations.

11. User Rights

You have the right to:

Accept or Reject Non-Essential Cookies

  • Non-essential cookies include analytics, marketing, and functional cookies.
  • Rejecting them may limit some features, but essential website functions remain intact.

Delete Cookies Stored on Your Device

  • Delete cookies via browser settings (Chrome, Firefox, Safari, Edge).
  • Some website features may require re-login or preference reset.

Opt-Out of Third-Party Tracking

Opt-out of marketing or analytics cookies using tools such as:

Exercising these rights will not affect essential website functions like shopping or checkout.

12. Feedback and Complaint Procedure

Users can report accessibility issues via:

Vyalight will:

  • Respond within 2 business days
  • Offer alternative formats if needed
  • Take corrective action to address accessibility barriers promptly

13. Legal Compliance

The Vyalight website is designed to comply with applicable accessibility laws and standards in the United States, including:

  • Americans with Disabilities Act (ADA): Ensures that individuals with disabilities have equal access to online services.
  • Section 508 of the Rehabilitation Act: Applies where relevant to electronic and information technology accessibility for federal users and ensures compatibility with assistive technologies.
  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA: Provides internationally recognized standards for accessible web design, including text alternatives, keyboard navigation, color contrast, and multimedia accessibility.

Vyalight maintains full transparency regarding:

  • The accessibility features available on the website
  • Users’ rights regarding accessibility
  • How to provide feedback or request assistance

14. Policy Updates

This Accessibility Statement may be updated at any time to reflect:

  • Changes to accessibility practices
  • Updates to website features, content, or design
  • New compliance requirements or standards

Effective Date: Updates take effect immediately upon publication on this page.

Users are encouraged to review this statement regularly to stay informed about accessibility practices and rights.

Continued use of the website after updates constitutes acceptance of the revised policy.

15. Commitment Statement

Vyalight is committed to continuous improvement in website accessibility.

Our goals include:

  • Removing barriers that may prevent users from accessing content or services
  • Providing alternative formats when standard formats are not usable
  • Enhancing usability for all users, including those with visual, auditory, motor, or cognitive disabilities

Accessibility is integrated into all aspects of our operations, including:

  • Website updates and new feature development
  • Content creation and maintenance
  • Customer support and user assistance

Vyalight’s accessibility commitment ensures that all users can navigate, shop, and interact with the website comfortably and independently.